Introduction
This Refund and Returns Policy applies to all purchases made through CastfinityTv via https://castfinity.org. By purchasing our services, you agree to this policy.

Digital Services
CastfinityTv provides digital subscription services. Once a subscription is activated and delivered, it is considered used and non-returnable.

No Refund Policy
Due to the nature of digital products, we generally do not offer refunds once the service has been activated and delivered successfully.

Eligible Refund Cases
A refund may only be considered under the following conditions:

• The service was not delivered after purchase
• The service is not working and our support team is unable to resolve the issue within a reasonable time
• Duplicate payment was made by mistake

All refund requests must be submitted to support@dbxtv.net.

Non-Eligible Refund Cases
Refunds will not be provided in the following situations:

• User changes their mind after purchase
• Compatibility issues with user devices (if service works on supported devices)
• Poor internet connection on user side
• Incorrect purchase by the user
• Account suspension due to violation of terms

Trial and Testing
We recommend users test the service (if trial is available) before purchasing a full subscription.

Processing Time
If a refund is approved, it may take 5–10 business days to process depending on your payment method.

Account Termination
If a refund is issued, the subscription will be immediately terminated.

Contact
For refund requests or support, contact:
Email: support@dbxtv.net
Website: https://castfinity.org